Lyca Mobile is a British mobile virtual network operator (MVNO) operating in different countries. It launched its operations in Uganda in January 2020.
Getting started with Lyca mobile Uganda
To start using Lycamobile, you need to first get a Sim Card and all you are required for is a National ID and visit a retail store. Visit a Lycamobile retailer and request for a Sim Card. Then present your ID and they will take you into the process of registering you on the network. And then you will be given your Sim card.
Lyca mobile Uganda has a code [+256720] and your Lyca mobile number will be starting with those digits. You can check your number by dialing *192# and 100 to reach for the customer care.
Customer service locations
The company lists locations you can visit in case you need their services. They are; Engen Petrol Station Makerere, Engen Petrol Station Rubaga, Olympic Petrol Station Mengo-Bakuli, Total Petrol Station Kampala Nakivubo (kyagwe Road), Total Petrol Station Kampala (Mackay Lane), Naks Service Station – Nkurumah Rd Near Post Bank, Payway Uganda, Shell Petrol Station- Kampala, Mbuya Kinawataka Fuel Station, Total Petrol Station Nakawa, Shell Kitintale, Engen Petrol Station Kiwatule and Kampala Road near Posta Uganda
Toping up your Lyca Sim Card
You can top up your Lycamobile Sim Card from their official website. You can as well use Payway and their sister telecom companies MTN and Airtel have options for this.
Configuring your Lyca internet settings
Though Lycamobile has lucrative internet bundles, it is known to be slow and this distances many people away from it. But this is partly due to internet settings which are usually set automatically for the user on the other networks (Airtel, MTN).
On Smart Phone
- Go to setting
- Point to Dual SIM & Cellular Networks
- Select Lyca Mobile Uganda SIM slot
- From the options listed, choose Access Point Name
- Add a new profile by clicking + at the top
- Fill the Name as Lyca and the APN as lycamobile.ug
- Save the profile and activate it
On a MIFI or Router
- Login into your your Router interface via an IP address
- Go to settings and select Dial UP or Connection Settings
- Then go to Profile Management
- Select Add New Profile
- Set the Profile Name as Lyca and the APN to Static as lycamobile.ug
You can buy Lycamobile data bundles by dialing *100# and through the Payway wallet and Mobile Money